Hinge
Hinge Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hinge has 1.5 star rating based on 98 customer reviews. Consumers are mostly dissatisfied.
7% of users would likely recommend Hinge to a friend or colleague.
- Rating Distribution
Pros: No pros, Good app, Finding dates and hopefully something with meaning.
Cons: Ban you for no reason and you can not contact customer service, Cant contact anyone in customer service, Customer service will get you no where.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hinge has 1.5 star rating based on 98 customer reviews. Consumers are mostly dissatisfied.
7% of users would likely recommend Hinge to a friend or colleague.
- Rating Distribution
Pros: No pros, Good app, Finding dates and hopefully something with meaning.
Cons: Ban you for no reason and you can not contact customer service, Cant contact anyone in customer service, Customer service will get you no where.Recent recommendations regarding this business are as follows: "Do not join this app.", "Can’t navigate the site, so why would I recommend it?", "Don’t join any sites unless they make customer service a priority when issues arrive with this so called dating site", "Get the proper contact", "Everything managed by a bot. No support provided if you have issues that require technical support".
Most users ask Hinge for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews





This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Wrongfully banned account
Gave a girl a compliment and somehow my account gets permanently banned. They never even reviewed it. No way to contact them I just want my account back I work long hours and eveyone uses hinge now.
- Beautiful women
- Customer service and wrongful termination
Preferred solution: Account back
User's recommendation: Give people a warning and actually have a phone number to call
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Accused of being fraudulent after being banned
False accusation of being fraudulent. Now it looks like I was trying to scam money out of the people I've matched with.
Customer service will not let me get through. This is very concerning.
- Meeting people in my area to connect with
Preferred solution: I would like hinge to contact the people I've matched with and tell them if this has been a mistake
User's recommendation: Do not join this app.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Help with the site I have a bunch of questions I need help with on how to use it and get responses from ones. I reach out to.
I need help, please. I signed up for the site.
I need to know how to navigate it, and I can't figure out how to get any of the ladies' responses back to me, so I have no idea whether anyone's even getting my messages that I send or if I'm even sending them in the right spot.
Please help, or else give me my money back, and I will find another site.
740-404-****
Hal Clase
Preferred solution: I need help with the site or if no one wants to talk to me and help me then I want my money back of what I paid to sign up for the site
User's recommendation: Can’t navigate the site, so why would I recommend it?
I am a good person. I don’t scam anyone. I never did that in my life. I hope the hinge puts me back on because they banned the wrong person.
I was banned from the site and I did nothing wrong. Someone actually scammed me when I went back to the profile.
It was a different person and that person mustve called.
Those said something about me and I did absolutely nothing wrong. Im the o
Worst dating app
This dumbest dating app on earth prevents from meeting ur man to be is wanting u to spend more money just useless *** I wont recommend to anyone period! They suck! Screw hinge its awful customer service isnt available no one to help my review is go elsewhere!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI am unable to get verified no matter what
For some reason, I was already verified on hinge. Then, I tried to get verified again, but was unable to.
Extremely annoying. No matter what photo I use to get verified, it never works.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRequest to re-instate the account
Greetings Hinge Customer Support,
I had opened my account 2 days ago and barely texted any of matches. I have gone out 0 zero dates in last 2 days.
Could you please help investigate, verify/troubleshoot why my Hinge account is not working anymore? Happy to provide any information or documentation if required.
Couldn't speak to anyone
Poor! I want someone to call me back.
Would like to speak to a representative but you are too scared to speak. Call me back now.
Now I have to write more to get your attention.
I have had my money stolen. Call me.
My Account was removed for no reason
I signed up to Hinge a few days ago and they removed my account for no reason. I am not sure what happened please help.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |App not working
Paid for 3 months, and the first month was not working properly, so I canceled the remaining months and was unable to reach a live customer service rep for any help. To me, this site seems fishy, and people are not real on here.
I would like to get reimbursed for the 3 months, and I was only here for less than 2 months. Thanks.
- App working poorly
- No live customer service
Preferred solution: Full refund
User's recommendation: Don’t join any sites unless they make customer service a priority when issues arrive with this so called dating site
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey removed my account for no reason
I simply registered, created a new profile, all real, but I got removed the next day, can't log in, I have not even used the app, not messaged anyone yet. This has happened in the past, I appealed but got a deep ban instead.
- Remove my account repeatedly
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMu account is band
I dont know why they banned my account what the reson how i can open my account I really try but I. Cant open
User's recommendation: Asif Ali
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Inappropriate behavior of hinge member
Company fixed the issue and I have been provided with apology. No response
Hinge member identified as Doctorseekinsweetie connected with me past Sunday. He asked if we could communicate via text.
Since we both are health care professionals, I gave my# when asked. He called last Sunday at 9:30 pm and started inappropriate behavior with his body part.
He forced me to in his {{Redacted}} activity. Uncomfortable hour of my time
Preferred solution: Remove this individual and block him from using the site. Refer this case to legal
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnfairly banned
They haven't reached out although they saw my complaint :(
I've always had a sexy picture (NOT NUDE) uploaded and had no trouble or comments about it before. I understand if it's against your guidelines, but to be fair, I never had even a warning?
Or a message asking me to take it off my profile. The same picture is also uploaded to my IG feed and we know how delicate they are? It's still there, on my public profile. It doesn't show any parts of my body.
Anyway, I obviously don't have any problems taking it down and not using it but I never had any previous warning messages and I feel like it's unfair to ban me without notice :(
Sincerely, I love Hinge and find myself single once again, and looking to find a connection.
Could we please reactivate my profile? I can obviously take down the photo, and you can see in my profile that I've never been a toxic user or used it in any harmful way, nor do I upload obscene or nude pictures.
- Great app for great people
- Terrible automation tools
- Zero customer service
Preferred solution: Account unblock
Banned for no reason
No one answered me and I am tryn to call about my son being banned for absolutely no reason at all..please could yous clear this for my son , Joseph Abdilla, cause he comes from a good respected family and has only a chance of meeting someone thro hinge and tinda..please he has done nothing wrong, said nothing inappropriate, nothing rude, just dont understand why you could do this to him..thanku lana Abdilla ![]()
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