Rosia Etc

I purchased Hinge Premium about an hour ago. Then...

I purchased Hinge Premium about an hour ago. Then I set my search filters, but they aren't working!!

I don't see any way to make a comment or to indicate that I am interested in someone other than sending a rose or clicking on a heart. I would like my filters to work and be able to make comments on men's profiles.

View full review
Dreyton Qbl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dubai, Dubai

Mu account is band

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Hinge - Mu account is band

I dont know why they banned my account what the reson how i can open my account I really try but I. Cant open

View full review

User's recommendation: Asif Ali

Ana A Rfx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unfairly banned

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

I've been using Hinge for many years and always had a good experience even deleted the app a couple times after finding amazing people there.

I've always had a sexy picture (NOT NUDE) uploaded and had no trouble or comments about it before. I understand if it's against your guidelines, but to be fair, I never had even a warning?

Or a message asking me to take it off my profile. The same picture is also uploaded to my IG feed and we know how delicate they are? It's still there, on my public profile. It doesn't show any parts of my body.

Anyway, I obviously don't have any problems taking it down and not using it but I never had any previous warning messages and I feel like it's unfair to ban me without notice :(

Sincerely, I love Hinge and find myself single once again, and looking to find a connection.

Could we please reactivate my profile? I can obviously take down the photo, and you can see in my profile that I've never been a toxic user or used it in any harmful way, nor do I upload obscene or nude pictures.

View full review
Pros:
  • Great app for great people
Cons:
  • Zero customer service
  • Terrible automation tools

Preferred solution: Account unblock

Sipan B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Erbil, Erbil

Technical problem

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Hinge - Technical problem

Whenever I try to open the Hinge app and log in, I get the message Well be right back. This has been happening for the past three months, and Im not sure how to fix it.

I would appreciate any advice on this.

View full review

Preferred solution: Fixing my account

Christopher G Kcp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account issues

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

No customer service and no live person are available to discuss the account issues I am having. I'm trying to understand how to use the app, and how I don't have the ability to contact certain customers brought up as a match.

View full review

Preferred solution: To get extra roses added to my account. Did not know I had to pay for more flowers nor was I give any information on how to use these sparingly

Khaleesi Xvy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Livonia, Michigan

To get unbanned from the app

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Got banned for no reason. Was very unsure why.

I saw others get banned for no reason too. This service helps get your account back.

View full review
Joseph G Dnk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Banned Account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I just downloaded Hinge and attempted to create an account, but was unable to because I have been banned from the platform. I've never had a Hinge account before, so I don't know how I could be banned.

913-486-****

Respectfully,

Joe Geist

View full review

Preferred solution: Create an account

Anonymous
map-marker Hingham, Massachusetts

Hinge Help

Dear Match Group Support,

I am formally rejecting your decision regarding the ban of my Hinge and Tinder accounts. I have been fighting this for weeks, and despite my repeated attempts to communicate, I am being treated as if I am a criminal.

This is entirely unjust, as I have done nothing wrong.

I have always used your platforms respectfully and in accordance with your policies. If you truly believe I violated any rules, then I demand full access to my data so I can compare it to your terms and conditions myself. Without this transparency, your enforcement process remains completely unfair and flawed.

I am not going to give up until my case is properly reviewed and fairly reinstated. If I have to spend my entire life savings on legal action to fight this, I willbecause this is not just about an app.

I want the opportunity to find a meaningful relationship, build a family, and share my life with someone. Right now, that opportunity is in your hands, and I am asking for fairness.

I promise to follow every rule if given the chance to return to Hinge and Tinder.

Please reconsider my case and provide a real path forward. I expect a response from a human representative who can actually address my concerns, not an automated message.

Sincerely,

Katherine

View full review

User's recommendation: Don’t bother contacting customer service. They don’t help

1 comment
Guest

You should rethink using dating apps. You’re wasting your time or money or both. Your poor attitude will cause any man to stay away.

Anonymous
map-marker Bangor, Maine

App is not working!!! No photos of anyone!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I've reported a dispute with my credit card regarding Hinge. There are ZERO pics they are showing me!!!

They asked me to change my preferences and the only way I can see pics is if I change the age to 47 yr Olds.

I DO NOT WANT A 47 YEAR OLD!!! UGH!!!

View full review
Jiovanni Sfr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

Someone has created a fake profile with my name and phone number

I have random men contacting me informing me that I have a profile in hinge. I never created this and want it taken down asap

View full review
Mark M Gme

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Request reinstatement, having been wrongfully removal

Having been a model participant on Hinge, I respectfully request my reinstatement. It appears I was erroneously removed, and I hope to reach a human to straighten out the mistake, so that I may resume my participation using Hinge as an effective dating site, please.

Mark M

Stanford.law@***.net

View full review

Preferred solution: Reinstatement

Nolan W Tew

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t like anyone. Nothing has been fixed. This is ridiculous and really frustrating. I also subscribed for a month and I’m not able to even enjoy that… Hung sucks

Nothing has been fixed. This is ridiculous and really frustrating.

I also subscribed for a month and I'm not able to even enjoy that. Hinge, you have really disappointed me.

View full review
Loss:
$50
Cons:
  • App is awful

Preferred solution: Full refund

User's recommendation: Don’t get this app

Christopher R Kjd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Port Saint Lucie, Florida

YOU DID ABSOLUTELY NOTHING EXCEPT TRY TO CHARGE MY ACCOUNT 9 TIMES. I ASKED FOR A REFUND

YOU SUCK. WHY WOULD YOU TRY AND CHARGE MY ACCOUNT 9 TIMES WHEN I ASKED FOR A FULL REFUND.

Where is my refund. Maybe speaking to a live person instead of this *** computer generated game

View full review
Martin M Lxm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker London, England

To lift a banned account

I am banned from Hinge but I don't know why or who did it. I just wanted to know the reason why and if there is any chance I can get my ban lifted.

I honestly had no intention of breaking any guidelines. I just want to find someone to keep me company and meet new people, if not the love of my life. Thank you for reading this. I appreciate it a lot and I understand if you won't lift my ban.

It’s just the best dating app I've ever been on and I miss connecting with people. Thank you again, Martin Mallon.

View full review
Brandon P Cnx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker West Des Moines, Iowa

They revoked my account when I never even made one

I tried to make an account using my phone and it said my account has been revoked. But Ive never actually made an account before so I dont understand why Im not able to create an account.

View full review

Preferred solution: I wanna be able to create an account

Sayde Yhk
map-marker Atlanta, Georgia

About my account

count was closed and you know took money out of it anyway? Let's see if u understand this anymore money come out of that account u will be talking with my lawyer

View full review

User's recommendation: Money

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article