
Hinge
Hinge Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hinge has 1.6 star rating based on 82 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Hinge to a friend or colleague.
- Rating Distribution
Pros: No pros, Good app, Finding dates and hopefully something with meaning.
Cons: Ban you for no reason and you can not contact customer service, Cant contact anyone in customer service, Customer service will get you no where.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hinge has 1.6 star rating based on 82 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Hinge to a friend or colleague.
- Rating Distribution
Pros: No pros, Good app, Finding dates and hopefully something with meaning.
Cons: Ban you for no reason and you can not contact customer service, Cant contact anyone in customer service, Customer service will get you no where.Recent recommendations regarding this business are as follows: "Money", "Don’t bother contacting customer service. They don’t help", "Don’t get this app", "Asif Ali", "I don't think so".
Most users ask Hinge for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews


































I purchased Hinge Premium about an hour ago. Then...
I purchased Hinge Premium about an hour ago. Then I set my search filters, but they aren't working!!
I don't see any way to make a comment or to indicate that I am interested in someone other than sending a rose or clicking on a heart. I would like my filters to work and be able to make comments on men's profiles.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Mu account is band
I dont know why they banned my account what the reson how i can open my account I really try but I. Cant open
User's recommendation: Asif Ali
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnfairly banned
I've been using Hinge for many years and always had a good experience even deleted the app a couple times after finding amazing people there.
I've always had a sexy picture (NOT NUDE) uploaded and had no trouble or comments about it before. I understand if it's against your guidelines, but to be fair, I never had even a warning?
Or a message asking me to take it off my profile. The same picture is also uploaded to my IG feed and we know how delicate they are? It's still there, on my public profile. It doesn't show any parts of my body.
Anyway, I obviously don't have any problems taking it down and not using it but I never had any previous warning messages and I feel like it's unfair to ban me without notice :(
Sincerely, I love Hinge and find myself single once again, and looking to find a connection.
Could we please reactivate my profile? I can obviously take down the photo, and you can see in my profile that I've never been a toxic user or used it in any harmful way, nor do I upload obscene or nude pictures.
- Great app for great people
- Zero customer service
- Terrible automation tools
Preferred solution: Account unblock
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Technical problem
Whenever I try to open the Hinge app and log in, I get the message Well be right back. This has been happening for the past three months, and Im not sure how to fix it.
I would appreciate any advice on this.
Preferred solution: Fixing my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount issues
No customer service and no live person are available to discuss the account issues I am having. I'm trying to understand how to use the app, and how I don't have the ability to contact certain customers brought up as a match.
Preferred solution: To get extra roses added to my account. Did not know I had to pay for more flowers nor was I give any information on how to use these sparingly
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |To get unbanned from the app
Got banned for no reason. Was very unsure why.
I saw others get banned for no reason too. This service helps get your account back.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBanned Account
I just downloaded Hinge and attempted to create an account, but was unable to because I have been banned from the platform. I've never had a Hinge account before, so I don't know how I could be banned.
913-486-****
Respectfully,
Joe Geist
Preferred solution: Create an account
Hinge Help
Dear Match Group Support,
I am formally rejecting your decision regarding the ban of my Hinge and Tinder accounts. I have been fighting this for weeks, and despite my repeated attempts to communicate, I am being treated as if I am a criminal.
This is entirely unjust, as I have done nothing wrong.
I have always used your platforms respectfully and in accordance with your policies. If you truly believe I violated any rules, then I demand full access to my data so I can compare it to your terms and conditions myself. Without this transparency, your enforcement process remains completely unfair and flawed.
I am not going to give up until my case is properly reviewed and fairly reinstated. If I have to spend my entire life savings on legal action to fight this, I willbecause this is not just about an app.
I want the opportunity to find a meaningful relationship, build a family, and share my life with someone. Right now, that opportunity is in your hands, and I am asking for fairness.
I promise to follow every rule if given the chance to return to Hinge and Tinder.
Please reconsider my case and provide a real path forward. I expect a response from a human representative who can actually address my concerns, not an automated message.
Sincerely,
Katherine
User's recommendation: Don’t bother contacting customer service. They don’t help
App is not working!!! No photos of anyone!!
I've reported a dispute with my credit card regarding Hinge. There are ZERO pics they are showing me!!!
They asked me to change my preferences and the only way I can see pics is if I change the age to 47 yr Olds.
I DO NOT WANT A 47 YEAR OLD!!! UGH!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Someone has created a fake profile with my name and phone number
I have random men contacting me informing me that I have a profile in hinge. I never created this and want it taken down asap
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRequest reinstatement, having been wrongfully removal
Having been a model participant on Hinge, I respectfully request my reinstatement. It appears I was erroneously removed, and I hope to reach a human to straighten out the mistake, so that I may resume my participation using Hinge as an effective dating site, please.
Mark M
Stanford.law@***.net
Preferred solution: Reinstatement
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t like anyone. Nothing has been fixed. This is ridiculous and really frustrating. I also subscribed for a month and I’m not able to even enjoy that… Hung sucks
Nothing has been fixed. This is ridiculous and really frustrating.
I also subscribed for a month and I'm not able to even enjoy that. Hinge, you have really disappointed me.
- App is awful
Preferred solution: Full refund
User's recommendation: Don’t get this app
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |YOU DID ABSOLUTELY NOTHING EXCEPT TRY TO CHARGE MY ACCOUNT 9 TIMES. I ASKED FOR A REFUND
YOU SUCK. WHY WOULD YOU TRY AND CHARGE MY ACCOUNT 9 TIMES WHEN I ASKED FOR A FULL REFUND.
Where is my refund. Maybe speaking to a live person instead of this *** computer generated game
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |To lift a banned account
I am banned from Hinge but I don't know why or who did it. I just wanted to know the reason why and if there is any chance I can get my ban lifted.
I honestly had no intention of breaking any guidelines. I just want to find someone to keep me company and meet new people, if not the love of my life. Thank you for reading this. I appreciate it a lot and I understand if you won't lift my ban.
It’s just the best dating app I've ever been on and I miss connecting with people. Thank you again, Martin Mallon.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |They revoked my account when I never even made one
I tried to make an account using my phone and it said my account has been revoked. But Ive never actually made an account before so I dont understand why Im not able to create an account.
Preferred solution: I wanna be able to create an account
About my account
count was closed and you know took money out of it anyway? Let's see if u understand this anymore money come out of that account u will be talking with my lawyer
User's recommendation: Money
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You should rethink using dating apps. You’re wasting your time or money or both. Your poor attitude will cause any man to stay away.